Change a property's Nickname to make it easier to recognise in BookingTrust. Edit the existing property rather than adding another property with the new name.
Change the property name
- Go to Properties > Active Properties.
- Find the property and select its name or property-number link to open the details.
- Select Edit at the top of the page.
- Change Nickname to the name you want to use.
- Select Save.
Check the saved name
Return to the property's details and Active Properties list to check the nickname. Use the property number and address to confirm you edited the intended record.
Changing the nickname is separate from changing the address, transferring ownership or editing a PMS reference. Leave those fields unchanged when you only want to rename the property.
What if the property comes from a PMS?
Check whether your integration supplies the property's name. If it does, update the source name there as well and check the result after the next normal sync. The BookingTrust nickname alone should not be used to change the property's PMS identity.
Related: Add a property · Change a property's owner