Releasing a booking is the final step in handling a completed booking in BookingTrust. Once the booking is finished and all charges and payments are recorded, release makes its associated funds available for end-of-month disbursement.
Released funds appear on the disbursement screen, ready to be disbursed. See How to Disburse Funds.
Once a booking is released, you cannot adjust its charges, fees or payment records. If it has not been disbursed, you can unrelease it yourself before making changes. A booking that has been disbursed cannot be unreleased.
Release a completed booking
Click Unconfirmed Paid in the menu on the right.
- Click the + sign to expand the booking and show its actions.
- For a booking that has checked out and is fully paid, click Release in the booking submenu.
Booking submenu reference
- More Details: show the booking’s details.
- Transfer: transfer the booking to another property.
- Split: transfer some funds to another property based on a date.
- Funds: transfer part of the funds to another booking.
- Payment Record: list the payment details within the booking.
- Add Charge: add a booking charge to be paid by the guest or owner.
- Receipts: list receipts for the booking.
- Booking Rate: not applicable.
- Cancel: cancel the booking and remove all charges and fees.
- Release: make a checked-out, fully paid booking available for disbursement.
- Logs: show a log of changes and additions to the records.
- ReCalc: recalculate the booking’s fees and charges. This is not usually required unless support instructs you to do it.
- Statement: show a ledger of the booking’s financial transactions.
- Fees: show all fees associated with the booking.