Use the booking's Bond Amount field to set or correct the bond required for that booking. Keep the required amount separate from money actually received, held or refunded.
Set the bond on a new booking
When adding a booking manually, enter the required Bond Amount under Booking Terms. Enter 0 if no bond is required, then review and save the booking.
Change the bond on an existing booking
- Find the booking and check its reference, guest, property and stay dates.
- Expand the booking row and select More Details > Edit.
- Under Booking Terms, change Bond Amount to the correct required amount.
- Select Save, then reopen the details to check the saved amount.
- Review the booking's transaction history and balance alongside any bond receipts or refunds already recorded.
Changing the amount does not move money
Increasing the bond does not confirm a receipt. Reducing it does not send a refund. Any actual receipt or repayment needs its own correct transaction record and bank confirmation.
Before changing a PMS or completed booking
If your PMS supplies the bond requirement, make the correction in the source system first and check the synced result. For a booking managed directly in BookingTrust, use the steps above.
If the booking has already been released or disbursed, follow Modify a confirmed or released booking before changing financial details. Do not change the required bond merely to hide an unexplained difference in the booking balance.