In some cases an invoice may be paid twice or overpaid, in which case the supplier may send money back into the trust account. This money will then be able to be disbursed against the owners account at the next disbursement.
Q : An invoice was paid twice for The Property per below, and the creditor has refunded it back to us to the Trust Account. So we need to enter in a payment/deposit against to The Property but its not for a booking. How would we do that?
A : The money does not have to be allocated to a booking, it's just added as 'Money Returned' transaction against the property into the Trust Account
Trust Account->Add Transaction
Select the Property and the transaction 'Money Returned'. Make sure the account selected is your Trust Account. The record will then appear in the cashbook and the owner's financial statement.