Global Fees are account-wide rules that automatically apply fees to bookings or transactions according to their calculation and payable basis. Fees are deducted from the owner’s money and appear on the owner’s Booking Report as an expense on a booking. When BookingTrust is first set up, Global Fees are configured for the account. Adding another fee applies it to bookings imported or entered from then on; it does not apply the new fee to bookings already entered.
Add or edit a global fee
Go to Profile > Global Fees. Select Add Fee or Edit beside the fee.
- Rate: enter the gross (GST-inclusive) amount or percentage.
- Fee Calc: choose Percentage or Flat Fee.
- Fee Type: choose the fee, such as Management Fee, Cleaning, Linen or the relevant travel-agent fee.
- RS Reference: use this only to identify Travel Agent bookings. Leave it blank for other fee types. For Newbook, use the same reference code as in Newbook.
- Deferred: this option is used for OTA commission.
- Inc GST: select this checkbox; BookingTrust shows fees inclusive of GST.
- Payable on: choose the event the fee is calculated on: Booking for a flat fee per booking; Payment Received for a percentage of accommodation payments received; Travel Agents for a percentage with an OTA fee type and reference; or CC Payment for a percentage of credit-card payments.
Setup examples
Management fee: Percentage, Management Fee, RS Reference blank, Deferred and other options unticked, Inc GST selected, and Payable on Payment Received.
Cleaning fee: Flat Fee, Cleaning, RS Reference blank, Deferred and other options unticked, Inc GST selected, and Payable on Booking.
OTA commission: Percentage, the matching OTA fee type, its RS Reference (including the same Newbook code where applicable), Deferred and other options unticked, Inc GST selected, and Payable on Travel Agents.
Save the fee. If you are unsure which option applies, contact support@bookingtrust.com.au.