Once an entry has been entered in the suspense account and reconciled, it's not possible to remove or move the transaction to a booking.
In order to reverse a suspense entry you will need to do the following
To move money out of the suspense account:
- Enter the amount in the suspense account as a 'Debit Adjustment' (Trust Account->Suspense Account | Add Transaction)
- Enter the same amount as a 'Payment Received' against the selected booking
To move money into the suspense account:
- Enter the amount in the suspense account as a 'Credit Adjustment' (Trust Account->Suspense Account | Add Transaction)
- Enter the same amount as an 'Accommodation refund' against the selected booking or as a 'Refund' if there is no booking for the transaction.
Both transactions should be entered as the type 'Balance Transfer' and then confirmed as part of the bank rec in 'Bank Rec->Grouped'
This will create a zero balance transaction that effectively moves the money from the suspense account to the nominated booking